Deaths
at home
In the event of a death at home in the Valais, you can contact your family doctor, the emergency call centre (0848 133 133) or the police (117) to have the death recorded.
Accident or
uncertain cause
In the event of an accidental or suspicious death, call the gendarmerie (117) as soon as possible.
The competent authorities take the first steps, such as calling a doctor and requesting further examinations if necessary. Although they are in charge of calling a funeral company for the initial care of the deceased,
You can always call on our services for the rest of the procedures related to the loss of your loved one.
Hospital environment
or EMS
In the event of a death in a hospital or EMS, the administration or nursing staff contact the registered doctor to establish the death.
Afterwards, you are free to contact us so that we can guide you and accompany you in the steps related to the loss of your loved one.
Who to call in the event of death
It is important to inform any organisation or person of the death of your loved one so that current contracts or debits can be terminated. These organisations will ask you for the death certificate in order to provide proof.
Below is a detailed but not exhaustive list of organisations to be alerted:
- the employer (if the person was still in employment)
- the AVS pension fund
- the lessor of the flat
- the bank(s)
- the insurance company or companies (car, household, life insurance, 3rd pillar, ...)
- tax and cantonal administrations
Removal of the body: Reachable by day or night
Once the death has been confirmed, you can call us on 027 481 28 16, day or night, to organise the removal of the body. This can be done immediately or according to your wishes.